This depends on where you are located in the country, what size your house is, what you have currently, and what preferences you have on heating and cooling.

We offer a wide selection of systems, ranging from systems with gas furnaces to ones with heat pump condensers, ones with just electric heat without a heat pump, and even others that are just cooling only. The choice is yours!

To answer with more specifics, feel free to call us at 1-866-598-7281 or e-mail us at sales@expressoverstock.com!

Noted Closeout/Overstock items are products that are new but may be out of original box, be an older model number, have been a possibly display item, or previously returned item. They are new and have never been installed, and these products carry the regular limited warranty unless otherwise noted.

Finding the correct size air conditioning system for your home is not as easy as other websites make it sound. Feel free to give us a call and we would be happy to help you out in any way we can. In the event we cannot figure out what size you need over the phone, we do not recommend that you pay for any online software; you can call a local contractor to come give you a quote which they will usually do for free.

The AC Condenser is what most people think of when they think of an air conditioner. The condenser is the “box” that is outside the house and is responsible for cooling the air. The condenser does not actually cool the air but instead removes the heat from the air using the refrigerants located within the condenser.

A heat pump replaces the AC condenser on a system and looks nearly identical to a condenser. A heat pump however can also heat your home and can replace installing a furnace into the home. Heat pumps differ from furnaces because they are recommended for heating above 32 degrees Fahrenheit while a furnace is able to heat at lower temperatures.

It is a type of air conditioner that has its two main components apart from each other, one being the outdoor unit and the other being the indoor unit. The outdoor unit (the condenser) handles condensing and cooling the air, and the indoor unit (the blower or air handler) is used for moving the air to the rest of the home. This is done through a forced-air system, using ductwork that moves cool (or warm air) to each room in the the home with an air vent. The air return, will take air in for use in the air conditioning process, either cooling or heating the home depending on the season.

Ductless air conditioning is an air conditioning system of heating and cooling in the home without the use of the ductwork associated with central air or split air conditioning systems. It can be a more efficient means of cooling or heating a smaller set of rooms utilizing both indoor and outdoor units in a "mini-split" configuration where the indoor unit is used to push the cooled (or heated) air and the outdoor refrigerant unit which cools or (in the case of heat pumps) heats the air. Multiple indoor units can be used often with one outdoor unit and controlled by a single thermostat, or one can have multiple units for even greater control and efficiency.

The indoor units are generally small and non-obtrusive, and the systems themselves can garner quite a bit of cost savings of the life of the unit due to its efficiency. These indoor units can be wall-mounted, ceiling-suspended, or floor-mounted — giving many options, including specialized grilles and coverings, to help the homeowner achieve a melding with their home's décor and heating and cooling needs at the same time.

Due to the nature of the products that we sell on our web site, some products are not stocked and must be ordered for fulfillment. These products, especially certain HVAC accessories, cannot be returned if purchased. Typically these products are accessories for systems and are not normally stocked.

If you have a question of whether or not a product is a special order product, you may call us at 1-866-598-7281 or e-mail us.

Yes! All Blue-Tube and Fresh-Aire UV AHU lamps are interchangeable. When it's time to replace your UV lamp you have 4 options to select from: 1-Year, 2-Year, 1-Year Odor Control, and 2-Year Odor Control. We at Express Overstock carry the most economical and cost saving versions, the 2-Year bulb versions.

Yes, Over time the UV effectiveness of the lamps decreases even though the lamp may still be putting out visible light. '1 Year' and '2 Year' lamp designations refer to effective UV output not when the lamp will burn out.

There are a number of ways to find the HVAC system or component your need. The easiest and quickest way is to navigate the top drop-down menu at the top of the web site, select the product type you are looking for, and then drill down using the "Shop By" feature in that category until you find the product.

Another way is to search by the model number if you have one. You can do this by entering in the model number in the top right search box and press the "GO" search button. If you receive no results from that search, try removing the ending portion of the model number.

If you are still unable to locate the product you are looking for, call us at 1-866-598-7281 or e-mail us at sales@expressoverstock.com with your request and we can see about getting the product you need!

If you have specific questions about sizing or installation requirements for your own HVAC project, then feel free to submit these questions and sales requests to our e-mail address sales@expressoverstock.com.

If you have questions regarding policies, procedures, the process of ordering, or more general product questions, then feel free to post your questions here on our FAQ page.

Thank you for your understanding so that we can more quickly answer your questions and get you the HVAC system that you need!

We offer financing for the most energy-efficient heating and air conditioning systems and equipment including heat pumps, furnace systems, electric systems, and central A/C systems. Most equipment purchases over $300 can be financed for qualified customers. With so many systems to choose from, you will easily be able to find a system that saves you money on your energy bills!

To find out more information and to apply for financing and see our Financing Resource Center.

The availability of our stock can vary, which means the visibility and availability of products on our web site can also vary. We are able to offer products at deep discounts due to our buying power, but this also can mean that we may sell out of a particular product from time to time. This also means that our prices and discounts that we can extend to you, the customer, can vary and change without notice due to stock availability and other factors. Unless otherwise noted in communications or with our online products, prices are noted as-is and quoted prices are good for the terms listed in communications.

If you would like further assistance for a product that you are interested in, feel free to give us a call at 1-866-598-7281 or e-mail us at sales@expressoverstock.com!

Express Overstock.com has connections to almost any brand and manufacturer of HVAC equipment. We began as a local air conditioning contractor in 1964 and have also been dealing in surplus HVAC equipment since 1992. We have an experienced network of buyers and suppliers. What does this mean for you? You get to take advantage of our unique buying position and save on name-brand, premium equipment!

We not only provide superior service before a sale, we also provide it afterwards. Our order fulfillment team specializes in getting the product to you quickly and effectively. If a problem during shipment arises, we handle all the shipping claims for you. We also handle all the manufacturer’s warranty filings for you as well – giving you one less thing to worry about.

Your order is considered "processed" as soon as your order confirmation is sent. This means any orders that are changed before it is shipped are liable for a change order fee of 15% (Maximum) after order is received for processing.

If you change your order AFTER it has been shipped, it will be considered a cancellation of that order and you will be responsible for shipping charges from and back to the warehouse plus a 25% restocking fee.

Only orders that are being shipped to Texas will have to pay sales tax.

If you cancel your order BEFORE it has been shipped, you will be refunded the purchase price less a 15% processing/restocking fee.

If you cancel your order AFTER it has been shipped, you will be responsible for shipping charges from and back to the warehouse plus a 30% restocking fee.

ExpressOverstock.com accepts several different methods of payment, to better suit our customers’ needs. We have listed our accepted forms of payment below:

We have partnered with Authorize.net, a leading payment gateway since 1996, to accept credit cards safely and securely for our customers. We do not store any credit card information on our website or database. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through credit card processing network. That information is held by Authorize.net—which provides the highest level of security in the industry today—so you know it’s safe.

We also accept PayPal as an alternate method of payment for our customers. PayPal allows you to further safeguard your information by buying with your PayPal account and not providing any credit card or bank account information and also has an extensive fraud-prevention program to further ensure your safety.

No items will be accepted for return without prior written authorization. Returned products may be subject to a restocking charge. Special order, factory-order, and non-stock items cannot be returned

Any type of HVAC equipment cannot be returned after 30 days

Repair Parts, Accessories or Supplies cannot be returned

All rebates offered by Express Overstock will be added to the item at checkout so you can deduct the amount of the rebate from the price shown on our web site's product ads. Any applicable rebates from manufacturers are already priced into the products on Express Overstock.

If you would like a quote on a large order or would like a quote for a system combination that is not listed on the website, then feel free to give us a

Call 1-866-598-7281 for more information and an installation quote!

Your order with ExpressOverstock.com can be tracked online 24/7 by logging into your account. Click the "My Account" link at the top or bottom of any page to login and view your orders and their current status.

Once the item is shipped, you can track the progress of the shipment using the freight provider's website. Please refer to your Shipping Notification e-mail to find your provider's website.

Most items will be shipped within 3 – 5 business days but special instances may delay the shipment date. It takes up to two business days to process your order.

All shipments delivered standard shipping by a selected Freight Company to the contiguous United States only. Shipment dates quoted are approximate. EXO does not guarantee a particular date for shipment or delivery unless shipment expedition was specifically requested by customer for an additional charge. Shipments are fully insured by EXO and EXO will handle and file any shipping insurance claims.

Most items will be shipped within 3 – 5 business days but special instances may delay the shipment date.

Carefully inspect your shipment before signing the delivery receipt. Note any damages or suspect damages on the receipt. Customer is liable for damage or shortages not noted at time of delivery. If you receive a severely damaged item, refuse delivery for that item and notify EXO.

If you think your order is missing an item or you have any other questions about your order feel free to give us a call and we will be more than happy to help you.

All orders will be shipped UPS from Texas.

HVAC warranties today are covered by whom you purchase the product. As a homeowner, you can’t call any manufacturer for warranty or to seek warranty for your product from them. You must use a registered warranty agent or dealer as the agent for to process a warranty claim.

Enviro-Dyne, Inc. (the owner of ExpressOverstock.com) and its affiliates is the registered dealer agent of the products that we sell, in your local market or online. This means that we are set up to process and file warranty claims on the products we have sold to you.

You may contact our Warranty & Support Department for any warranty questions, warranty claims, filing requests, or for technical support.

By email:
support@expressoverstock.com

By phone:
1-866-598-7281

By mail:
ExpressOverstock Support
1910 Greenfield Plz
Bryan, TX 77802

If/when purchased from EXPRESSOVERSTOCK.COM/ENVIRO DYNE INC., for the life of the warranty, we will charge $75 to file a claim for a small item (e.g. electrical parts, motors, etc.) and $125 to file a claim for a large item (e.g. compressors, condenser coils, etc.).

You must have: a) our service affiliate in your area (if applicable) or b) contractor technician of your choice to diagnose the problem with your product. Then, you or the technician can notify us by sending a copy of your service repair order diagnosis by email or by fax, 979-846-4775. Your name, address, model and serial of unit must be on the repair order with a clear identification of what specific part has failed. A clear description of the failure is required; merely noting “defective part” is not acceptable. We will then begin the warranty filing process.

Some warranty faulty part(s) may need to be shipped back to us for inspection to obtain warranty credit for the failed part. If this is the case, we will notify you before proceeding that the warranty part must be purchased by credit card in advance and then EXO will credit back the charges less any applicable fees or shipping once part(s) have been returned approved as faulty.

Limited parts warranty coverage does not cover shipping or handling costs; all warranty replacement parts are shipped to you plus freight. Depending on the product, the part and its availability, most claims can be processed and shipped to you within about 3 business days—but this is an estimate, and we cannot guarantee a specific timeline for warranty parts inventory. We will charge you a warranty filing fee based on the aforementioned filing fee schedule.

We are the warranty agent for the manufacturer's products purchased over the Internet from our ExpressOverstock website. All communications, technical support and warranty filings will be performed by us.

All A/C equipment and systems we sell (unless otherwise noted in the listing details at time of sale and excluding bulbs and accessories) comes with a standard Limited Parts Warranty of 5 years, Compressors are Limited Parts 5 or 10 depending on model, and Gas Furnaces Limited 20 year Heat Exchanger (unless otherwise noted in product data from the manufacturer or on our listings at time of sale).

ExpressOverstock shall not be responsible for labor charges for removal or re-installation of defective parts, charges for transportation, handling and shipping or refrigerant loss.

All of our Fresh-Aire UV products come with a lifetime warranty on all parts (except lamps) with the exception of Mini UV which comes with a 5-year warranty. Lamps come with a 1 or 2-year warranty.

We have affiliates across the country that can help you get your system purchased from Express Overstock installed! Currently are able to offer installation services in the Portland, Oregon, Indianapolis, Indiana, West Palm Beach, Florida, and Texas Metro areas!

Call 1-866-598-7281 for more information and an installation quote!

You can read more on the Installation process on our Installation Page.

ExpressOverstock.com is not liable for damages resulting from the installation or operation of equipment. This equipment IS NOT intended to be installed by anyone without the proper certifications. EXO recommends that the installed equipment or system be initially inspected and started by a licensed HVAC contractor.

The Customer is wholly responsible for hiring an EPA-licensed person for the removal and proper disposal of waste oil, refrigerant and any other material generated from the removal and installation of HVAC equipment.

All of our checkout process is 128/256-bit Strong SSL (Secure Socket Layer) encrypted and can be verified with DigiCert.

This means...

We receive and store certain types of information whenever you interact with us. This includes, but is not limited to, the use of “cookies.” When ordering or registering, we may ask you for your name, e-mail address, billing address, mailing address, phone number, credit card information or other information.

We use the information that you provide for purposes such as responding to your requests, customizing future shopping suggestions, improving our store and fulfilling your order.

You may, however, visit our site anonymously. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience at Express Overstock.com if we cannot recognize you, we want you to be aware that these tools exist.

Our corporate address is:
1910 Greenfield Plz
Bryan, TX 77802

And we can be reached by phone at 1-866-598-7281

Information about our customers is an important part of our online business. And we are not in the business of selling or trading it with others. We do not share your e-mail address with third parties.